Northwest speaks up on privacy violations

Northwest violated its own privacy policies when it volunteered passenger data to the US government. It may even have violated EU privacy law, since many of the passengers likely had KLM flights on their itineraries.

Their defense? Passengers don’t have a right to expect privacy (their policy notwithstanding), and violating their privacy policy was a good thing to do.

Oh, but not to worry, because even though it’s important to share data with the government

    its current policy is to not provide “passenger name record data” to private contractors or federal government agencies for use in aviation security research projects.

More coherent arguments to come, presumably…

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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