Following on last month’s Denver Post autopsy of United, the Chicago Tribune has its own series.
Part one and part two are available. Parts three and four will be published on Tuesday and Wednesday.
Now we just need to wait for the San Francisco Chronicle (San Francisco hub), Washington Post (Washington Dulles hub), and Los Angeles Times (LA hub) to have their say.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
