Whither the shuttle?

With falling traffic and schedule cutbacks by USAirways and Delta, the New York/Boston/DC shuttle operations are a different experience than they used to be.


American has introduced regional jet service on these routes, while Delta and USAirways are cancelling flights and downsizing planes. Both Delta and USAirways are also scaling back their shuttle guarantees, and USAirways is swapping in aircraft with less legroom.


Less convenient and less comfortable than in the psat, it might be time to rethink the shuttle. Only rethinking doesn’t happen often or easily in this industry.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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