With falling traffic and schedule cutbacks by USAirways and Delta, the New York/Boston/DC shuttle operations are a different experience than they used to be.
American has introduced regional jet service on these routes, while Delta and USAirways are cancelling flights and downsizing planes. Both Delta and USAirways are also scaling back their shuttle guarantees, and USAirways is swapping in aircraft with less legroom.
Less convenient and less comfortable than in the psat, it might be time to rethink the shuttle. Only rethinking doesn’t happen often or easily in this industry.