Folks just need to let this one go

It would have been great to fly first class from London to Bangkok for only the tax, and I was certainly disappointed when Thai pulled the plug on the fare and refused to honor it. But this is a little much.

    However, a group of disgruntled customers is refusing to let the matter rest and is considering legal action, hoping that the courts will force the airline to issue the tickets.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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