United is beginning to pull

United is beginning to pull a few benefits from their top-tier elites. No more special 1K rooms (for those who fly over 100,000 miles a year). No more free same-day changes confirmed in advance for Premier Executive (50,000 miles a year) and 1K (100,000 miles a year) flyers. Will United follow USAirways lead cutting benefits?

The strange thing is that United’s announcement is a cut for their best customers. USAirways announced was a major cut for everyone except their most lucrative customers.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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