Stay away from USAirways. They’ve

Stay away from USAirways. They’ve made several policy changes that make it difficult for me to fly them.

  • If you don’t use a nonrefundable ticket, you can’t just save it and apply the value to a future purchase (less a change fee). Instead, you now have to make your change before the original flight leaves or you lose all value from the ticket.

  • Discounted fares will no longer count towards elite status beginning January 1, 2003.
  • Standby will no longer be permitted on nonrefundable tickets.
  • No more free alcoholic beverages in coach on transatlantic flights.

Frankly, I’ll just be choosing someone else to fly — period.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community Milepoint.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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