Crain’s Chicago Business

Crain’s Chicago Business reports that United Airlines will start charging passengers a $20 fee to use paper tickets for trips that could be booked electronically and that it plans to have all electronic ticketing by the end of 2003.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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