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“In Delta’s Frequent-Flier Magic Trick, Not Just Rabbits Disappear”

dltails
Aug 01 2015

The New York Times today lays out the best ‘in one place explanation’ of what Delta SkyMiles has done to their program this year — and frames it with comments from Delta, United, American and American Express. People will be able to do with that information (or not do with it) as they will, but at least they’ll be informed well beyond what I can do with this blog.

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